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Legal Notices

Please find below a list of important documents and information governing your business relationship with AMINA Bank AG.

General Information about AMINA Bank AG

AMINA Bank AG (AMINA) is a Swiss licensed bank, CH-ID CH-170-3042360-5, duly incorporated under the laws of Switzerland and fully regulated by the Swiss Financial Market Supervisory Authority (FINMA). AMINA headquarters are in Zug with offices of AMINA affiliates across the globe.

For country-specific information, please select the corresponding location under: AMINA Group Companies Locations / Our Offices

Conflicts of Interest

AMINA may face actual or potential conflicts due to multiple roles, relationships, and interests. These are managed through internal controls, governance, and transparency. Read our full disclosure here.

Complaints

We are here for you!

Customer satisfaction is important to us. If you are not entirely satisfied with our services, please do not hesitate to contact us in order to find a proper solution for your case.

The best way to address any concerns you have is to contact your relationship manager or your designated contact person at AMINA.

Alternatively, you could also write to us at:

[email protected]

Ombudsman

If you are not satisfied with our final response to your complaint, you can refer your case to:

Swiss Banking Ombudsman

Bahnhofplatz 9
P.O. Box, CH-8021 Zurich

www.bankingombudsman.ch


If you have not yet submitted a complaint, we recommend that you in a first step escalate your case to [email protected] (before referring your case to the Ombudsman).

Whistleblowing – speak up safely and confidentially

If you wish to make a complaint or provide feedback about service quality, please click here.

If you suspect you have seen any misconduct by AMINA staff (breaches of applicable laws, regulations, internal rules or actions that may harm the market or the reputation of the financial system), please click here.

Other

Swiss Bankers Association

AMINA is a member of the Swiss Bankers Association (SBA). SBA is the leading industry association for the Swiss financial sector. Its main objective is to create the best possible operating conditions for banks in Switzerland. The SBA represents the interests of the Swiss financial center vis-à-vis politicians, authorities, and the general public, both in Switzerland and abroad. The association is committed to entrepreneurial freedom and open markets, and it works towards an environment where an innovative and diverse banking sector can thrive.

For additional relevant information we encourage you to visit the Swiss Bankers Association – Swiss Banking website.


Crypto Valley Association

AMINA is a member of the Crypto Valley Association (CVA). CVA is a Swiss ecosystem for crypto and blockchain technology.

More information is available here: Home – Crypto Valley Association

Notice for UK visitors

AMINA Bank AG (AMINA) is a Swiss bank, authorised and regulated by the Swiss Financial Market Supervisory Authority (FINMA). AMINA’s products and services are only licenced in Switzerland. They are not registered or approved outside of Switzerland. Your IP address indicates that you are attempting to access AMINA’s website from the UK. If you want to explore AMINA’s products and services that are available in the UK, you can do so by accessing AMINA’s UK specific website.

Please click “Continue” to do this. If you don’t want to continue to the UK version of AMINA’s website, please click on “Back”.